The potential benefits are such that many organisations are seriously consiusly considering knowledge management but many do not know where to start. inContact can help you to avoid some of the mistakes others have made and in doing so realise your organisational goals.

Complete lifecycle service
Unlike many organisations who provide only advice and strategy, inContact will be with you during planning, right through the implementation and will be there to support you on an ongoing basis.

Cross-functional team
inContact has assembled a team with years of experience in business processes analysis, technical system design, information audit, artificial intelligence, knowledge management and human resources that can help your new knowledge driven e-business initiatives and to get up and running quickly and easily.

Integrated delivery
inContact enhances the internal capabilities of your organisation with our specific knowledge. Our team of specialists will work closely with your senior management, business and technical resources to implement leading e-business technologies and strategies so as to achieve your business goals in the most efficient and effective way.

Strong partner network
inContact maintains relationships with a network of organisations who provide complementary services so all your needs can be met. We subscribe to the concept of "centres of excellence" and as such leverage the capabilities of other specialists when needed.

Services available from inContact

Consulting/Implementation
Services that enhance your organisation's technology, process and culture.
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Mentoring/Coaching
Services that teach your people how to use the technologies and strategies we work with plus ongoing assistance and advice.
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Support
Services ranging from technical support of systems and technologies to managed infrastructure services.
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